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5 Tips on Using Social Media for Customer Service

Monday - August 5th, 2013

Written by: Tristan Pelligrino

5 Tips on Using Social Media for Customer Service

When we think of social media, it’s natural to think next of the marketing efforts we can do to boost our business’s presence online. However, it’s also a powerful tool for what your business does best: satisfying customer needs. By using your social media pages as a tool for customer service, your brand will immediately have an advantage over its competitors. Oh, did we mention that this inadvertently improves your visibility as well? It’s certainly a win-win situation! (more…)

When Twitter Met Facebook: How Your Brand Should Use Hashtags

Wednesday - July 3rd, 2013

Written by: Tristan Pelligrino

When Twitter Met Facebook: How Your Brand Should Use Hashtags

It’s official: Facebook has launched its new hashtag feature, jumping onto the popular bandwagon that has defined the Twitter experience. With Facebook hashtags, marketers experience the benefits of organized posts on the world’s largest social media network. Finally, there’s a simple way to see the larger conversation and participate in it as a marketer or brand. (more…)

How Humor Can Help Tell Your Brand’s Story

Thursday - June 27th, 2013

Written by: Tristan Pelligrino

How Humor Can Help Tell Your Brand’s Story

At 522 Digital, all of our efforts in web design and marketing management are focused on the story of your brand. We’re truly passionate about discovering your character and helping you define what makes your brand’s voice unique. What’s something that can make your voice unique? Humor. (more…)